The main objective of a business is to accomplish their mission at the end of its projected time frame. Success is more effective when organization work together as a team by putting aside all other personal or external forces for the commercial advantage of the company. However as business professionals, solemn understanding on principles of group communication is essential, because break down of communication leads to conflict. When conflict does occur, it should be settled immediately as it can corrupt attainment of team goals. It is team leader’s role to coordinate and be alert to any morale issues rising among team members by establishing clear directions and set of common goals. This can be achieved by close observation on verbal and nonverbal communication among members. To build the spirit of the team, negotiation process is established by engaging in collaborative style of negotiation and weighing possible solution that will favour every complainant.
