Maria Moya
CHS 320
Program Design Draft
Hypothesis: If we provide other options to victims to access their resources and worker, such as case managers, counselors, etc., during pandemics, then fewer domestic violence cases and more safe victims.
Mission Statement: For victims, the mission is to guide them with all available resources that are available during pandemics, to teach them how safe is the available alternative options, to work with them on the type of electronics that need for this access, to empower the victims with knowledge of how to be safe during state crisis.
Goal: To develop and prepare the alternative ways of accessing services during pandemics and state crises so that Domestic Violence victims could receive their supports, resources, and needs to be addressed.
Objectives-
By the year, increase 25% of alternative ways to communicate to counselors, case managers, and other workers.
By the year, at least 25% of workshops to be available for victims and cases to be worked on during pandemics.
By the year to decrease 50% of domestic violence calls and cases.
By six months, 50% of 100 workshops to have participants and know how to access these programs by Telehealth communications.
Program Plan
Faculty and Staff- (can be either part time/ full time and either in person or virtually)
Program Director/ Assistant Program Director- (Full time, virtual and in person)
Coordinate and supervise the program tasks. To administer, motivate, hire, train to staff. Create and nurture affective communication within the organization. Initiate and set goals for programs base on the organization strategic objectives. Develop and approve operations and budgets.
Bilingual Preferred
One Program Director, Two Assistant Program Director
Three days virtual, two days in person
Requirements
Master’s degree in social work, human services
Two years or more of managements supervision
Five years or more of managerial experience
Solid knowledge of the overall department function
Education Coordinator- (Part time, either remotely or in person)
The Education Coordinator provides support and assistance, development of educational programs. Duties may include use of electronics communications and technology, preparation of reports and program documentation, develop workshop for domestic violence victims.
Five Education Coordinators
Bilingual preferred
Should choose wether in person or remotely, aware of the change of shift if need to revise more hours
Requirements
Bachelor’s degree in social work, human service or related field
One year of work experience in educational setting
Five year of work experience in domestic violence
Work independently on highly complex or strategic assignment
Victim Advocate- (Full time, remotely and in person, shift change)
Providing crisis intervention, safety planning, counseling and advocacy. Providing clients with information and referrals to outside services. Assess the urgency of victims needs and seek immediate assistance for those issues affecting victim safety.
Five victim advocate
Bilingual preferred
Requirements
Master’s degree in social work, human service, criminal justice or related field
Five years of work experience in domestic violence
Must have experience providing mental health services.
Social Worker- (Full time & Part time, in person or remotely)
Responsible for managing multiple clients and their individual needs. Developing treatment for clients with mental illness or clients recovering from traumatic events. Address patient concerns and goals while maintaining constant communications with the patients. Develop care plans for patients.
Six social workers
Bilingual preferred
Three full time in person, 3 part time remotely (shift change)
Requirements
Bachelor’s or Master degree in social worker
Valid and current LCSW or LMSW license
Five years of clinical social work experience
Two years or more in working with domestic violence
Ability to make psychosocial assessment and develop and implement care plans
Domestic Violence Counselors- (Full time and Part time, remote or in person)
Promote safety, independence and healing for victims of domestic violence. Provide hotline, counseling, support group, advocacy services. Must be active providing services either by phone, online or in person.
Five Domestic violence counselors
Bilingual preferred
Rotates shift either remote or in person
Requirements
Bachelor’s degree
Two years of experience in working with victims of domestic violence or Telehealth counselings
Ability to work in a fast paced environment, assess priorities, handle multiple assignments
Intern/ Volunteer- (Fully Remote)
Will have the unique role of answering questions, debrief difficult calls, chats, coordinating and planning support groups, engagement activities.
Three intern students per semester (150 hours)
Two volunteer worker (6 months, 24 hours per week)
Requirements
Intern must be in any degree program within human service related
Volunteer worker must provide resume, cover letter, letter recommendation
Computer skills knowledge of zoom or Telehealth communications
Must show good time management skills and be responsible
Activities
Faculty and Staff-
Before hiring all faculty and staff would bee trained properly to use and have knowledge of using Telehealth communications. How to create zooms meeting, phone calls meetings and chat meeting safely for the victims. All be preparation for pandemics and state crisis.
After hiring all faculty and staff are required to participate in meeting and workshops.
Meetings would be giving three times a month (all meetings would be remotely). Meeting would be an opportunity for workers to ask questions, provide new ideas for the program.
Workshops- as the program is growing, workshops would be held every two months or if new activities or service is added, the worker would be informed. Workshops would be either remotely or in person.
All worker would also be prepared to work remotely during state crisis and pandemics. If any pandemics occur worker would be prepared with phone and computer to be worked from home.
Clients/victims-
In the program there would be workshops provided to the clients. The workshops would teach clients how to access to all alternatives ways, to reach to their worker or counselors. Also, clients would be provided with technology equipment if necessary. They would have the opportunity to learn how to use each electronics devices.
-The workshop would be help at the beginning of each month and the end of each month (If the 1st fall in a weekend the workshop would be held the first Monday of the month and the last Monday of the month). There would be two sections for each workshop. For the beginning of the month the first section would be 9am- 11am in English second section at 1pm-3pm in Spanish in person. For the end of the month would be the same time but through zoom meeting (link would be provided through email or flyers to the client)
-To obtain electronic devices would be giving once a month with referrals from their workers.
For electronic devices workshop would be held in person. The time for these workshops would be from 9am to 12pm on Wednesday’s of the second week of the month. While receiving the devices, the client would have an opportunity to learn how to access the program online, how to set up appointment with their worker either in person or online. Also, they would learn if having emergency how to access to the emergency portal.
Completion-
After each workshops clients would be giving survey giving the program feedback to either know how to maintain or the improvements of the programs. After each client completion goal, they would be asked to speak in either workshop to provide information and how the program was a help to complete their goal and how they survive or write a letter to be giving to other clients.
