Question

Question

‘Part of the process by which the ideal body of femininity— and hence the feminine body— is constructed; in doing this, they produce a ‘practiced and subjected body’ […] a body on which an inferior status has been inscribed” (Bartky 1988: 71). Critically evaluate this statement and discuss with reference to the readings, 1-3 examples/ case studies, theories, concepts, debates and histories introduced on the unit.

Introduction

Introduction provides the background of the discussion

2.0 The History of Society and Femininity

Explains the historical context of the discussion

3.0 Feminist Theory

Explains the theoretical perspectives of the position of women in society

4.0 Feminism and Power

Gives the dimensions by the various feminists on the construction of a woman and contribution of culture and norms in the process

4.1 Approaches of Phenomenological Feminists

4.2 Approaches of Radical Feminist

4.3 Approaches of Social Feminists

5.0 Gender is Socially Constructed

Provides a detailed demonstration on how the woman is constructed to have inferior inscription

5.1 Gender Socialization

5.2 Gender as Masculine and Feminine Personality

5.3 Gender as Masculine and Feminine Sexuality

6.0 Conclusion

7.0 References

The impact of Covid-19 on the elderly population

The impact of Covid-19 on the elderly population

Student’s Name

Institutional Affiliation

Course

Professor’s Name

Date

The impact of Covid-19 on the elderly population

Covid-19 has disproportionately impacted the elderly population around the world. In the Philippines, the elderly population is often underserved and does not have access to the same healthcare quality as the younger population. This is of particular concern regarding speech-language pathology services, as the elderly are more likely to experience communication difficulties due to age-related changes in the brain. The topic of Covid-19 and its impact on the elderly population is relevant and exciting because I want to understand how the pandemic has affected access to speech-language pathology services in the Philippines. I am also interested in learning about the reimbursement process for these services, as this could impact the quality of care that the elderly population receives. The Covid-19 pandemic has had a devastating impact on older adults around the world. In the Philippines, the elderly population is often underserved and does not have access to the same healthcare quality as the younger population. This is of particular concern regarding speech-language pathology services, as the elderly are more likely to experience communication difficulties due to age-related changes in the brain. The topic of Covid-19 and its impact on the elderly population is relevant and exciting because I want to understand how the pandemic has affected access to speech-language pathology services in the Philippines. I am also interested in learning about the reimbursement process for these services, as this could impact the quality of care that the elderly population receives.

The Philippines has a rapidly growing population of older adults and a lack of access to speech-language pathology (SLP) services. This is relevant and interesting to me because I want to know how access to SLP services is done in the Philippines and reimbursement for services. As the Philippines population grows, the need for SLP services will continue to increase. It is essential to understand how these services are accessed and provided to ensure that the older adults in the Philippines can receive the care they need.

The elderly are some of the most vulnerable people in our society regarding contracting and suffering from severe illnesses like Covid-19. This is due to several factors, including weakened immune systems, chronic underlying health conditions, and social isolation. The pandemic has shone a light on the importance of global health care, particularly when it comes to the elderly. In many countries, the elderly have been largely forgotten during the pandemic, with little to no government or health care system support. This has led to tragic consequences, with many older adults dying from Covid-19. The pandemic has also highlighted the importance of social support systems for the elderly. In many countries, the elderly are isolated and live alone, with little to no support from family or friends. This isolation can lead to mental health problems and make the elderly even more vulnerable to severe illnesses like Covid-19. The pandemic has shown that more needs to be done to support the elderly in terms of health care and social support. This is an important issue that must be addressed to protect one of the most vulnerable groups in our society.

The topic of Covid occurrence and its relationship to services provided to the geriatric population is essential when discussing SLP. This is because the elderly population often needs speech therapy services, and Covid-19 has impacted the availability of these services. There are several reasons for this, including the fact that many older adults cannot leave their homes due to the risks associated with the virus, which has made it difficult for them to access speech therapy services. In addition, the virus has also impacted the availability of speech therapists, as many have been forced to take time off work to care for sick family members or self-isolate. This has meant that fewer speech therapists are available to provide services to the elderly population. The impact of Covid-19 on the availability of speech therapy services for the elderly population is an important issue to consider, as it highlights the importance of ensuring that this vulnerable group has access to the care and support they need. It is also essential to assess the impact of the virus on the speech therapy profession and how this may impact the ability of speech therapists to provide services in the future.

Finally, the Covid pandemic has impacted the geriatric population in several ways. First, many older adults have been isolated from their families and friends due to the need for social distancing. This has led to increased levels of loneliness and anxiety. Second, many older adults have been unable to access essential services due to the closure of senior centres and other community resources. This has led to increased levels of isolation and frustration. Finally, the pandemic has resulted in a shortage of health care providers trained to care for older adults. This has led to increased wait times for appointments and procedures and has resulted in poorer health outcomes for some older adults.

References

Fumagalli, S., Salani, B., Gabbani, L., Mossello, E., & Ungar, A. (2020). Covid-19 cases in a no-Covid-19 geriatric acute care setting. A sporadic occurrence?. European journal of internal medicine, 77, 141-142. HYPERLINK "https://www.ejinme.com/article/S0953-6205(20)30179-5/abstract" https://www.ejinme.com/article/S0953-6205(20)30179-5/abstract

Lombardo, F. L., Salvi, E., Lacorte, E., Piscopo, P., Mayer, F., Ancidoni, A., … & Italian National Institute of Health Nursing Home Study Group. (2020). Adverse events in Italian nursing homes during the COVID-19 epidemic: a national survey. Frontiers in psychiatry, 11, 578465. HYPERLINK "https://www.frontiersin.org/articles/10.3389/fpsyt.2020.578465/full" https://www.frontiersin.org/articles/10.3389/fpsyt.2020.578465/full

Wachholz, P. A., Moreira, V. G., Oliveira, D., Watanabe, H. A. W., & Villas Boas, P. J. F. (2020). Occurrence of infection and mortality by COVID-19 in care homes for older people in Brazil. HYPERLINK "https://pesquisa.bvsalud.org/global-literature-on-novel-coronavirus-2019-ncov/resource/pt/ppcovidwho-5132" https://pesquisa.bvsalud.org/global-literature-on-novel-coronavirus-2019-ncov/resource/pt/ppcovidwho-5132

The Impact of Covid-19

 The Impact of Covid-19

Name of Student

Institutional Affiliation

Introduction.

Corona Virus has to the far extent affected each individual around the globe either directly or indirectly. Its effects we have felt them and seen on the television stations. Each morning we wake up to more devastating news concerning Covid-19; from the increasing number of infections to the abnormal numbers of deaths daily. People have been strained and now we have the new normal daily routine. All of a sudden the lifestyles have changed worldwide and the popular activities have been shut. The effects are worse than we would have imagined. This paper discusses in detail the impact of the coronavirus on people’s social, economic, and physical world.

To begin with, the social life of people has been disrupted. People can no longer go out to their favorite joints and share a meal or share a word. Motel, hotels, and pubs have been outlawed by the governments in power. Although this has not been done in bad faith, to protect people from contracting the coronavirus. The social distance between one person and the other has to be kept to minimize the chances of one contracting coronavirus. For instance, it’s no longer normal for us to go out with friends; we cannot have a chat, and perhaps play the favorite sport that we enjoyed. Coronavirus has technically limited the privilege to go out and share.

Secondly, the speedy spread of the coronavirus around the world has curtailed the freedom of worship of choice. Churches, temples, and mosques’ roles of spiritual growth have temporarily been denounced. People have been asked to worship from their homes. The sacred places of worship have lost their primary inspirational role to the dying souls. It is no longer safe to attend churches since the immediate neighbor can be a carrier of the coronavirus. For instance, at the beginning of the covid-19 spread; a large congregation at the Korean church contracted the coronavirus. This announced that not even sacred worship places are a haven we can run. We can no longer have choir practices face to face and favorite-church-programs have been shut. Maybe some people’s faith will need more than a single church service after the virus to return to normal. Coronavirus has reduced to minimal congregants’ interactions which help keep the faith.

Moreover, the daily routine and work have been disrupted. People no longer wake up to prepare to attend to their places of work. The students either their learning has been restricted to online studies. Nowadays the people have to get contented with the idea of working from home, temporary out of job, or on unwanted leave. The daily normal is not normal anymore. The government has advised that if able to, companies should allow their workers to work from home. Recently it was reported that close to three hundred thousand people have lost their jobs. The worst part is these people can’t go out in search of new jobs. People are struggling to put food on their table since most are on unpaid leave. Workplaces, employers, and employees have been massively affected. People have to learn a new way of survival.

Furthermore, the family has been the worst hit with all the due respect. The emotions of people at either workplace or other places depend on family. Families have lost the loved ones to covid-19; people can no longer have medical treatments abroad since the flights have been canceled. This has seen families watch their loved ones helpless. The families have been tortured. Also, it is the only family that is allowed for the burial of loved ones at the burial sites or sometimes the family is not involved. Without friends who will console at such difficult times families are broken.

Texas reopening for business is a good step to help the shrinking economy. However, I feel more precautions should be put in place so that the citizens can be protected from contracting covid-19.

In conclusion, the impact of the coronavirus has been felt by everybody whether directly or indirectly. The impact ranges from social, economic, and political. The new normal has been the order of the day. Financially, individuals cooperate, and states are in a quagmire. The families rarely get basic needs. The impact of covid-19 will surely make a new beginning, new cultures, and behavioral changes.

Question1 My Personal Nursing Philosophy

Journal Assignments

Student’s Name:

Institution Affiliated:

Date:

Question1: My Personal Nursing Philosophy

Nursing is more than just curing a physical condition; it’s about delivering great care tailored to the unique requirements of each patient. My nursing philosophy is based on a combination of evidence-based medicine and a commitment to providing care for the whole person, including the patient’s physical, mental, cognitive, emotional, spiritual, and social needs. In addition, excellent interpersonal interactions with other healthcare professionals are critical to ensuring that patients get the best possible treatment. In addition, I believe that the nurse-patient connection is critical in health promotion, since it may help patients avoid disease and improve their overall health.

Altruism and respect for patients’ rights are also important aspects of nursing, as is being a patient advocate throughout the care process itself. Thus, each patient is a distinct human being with distinct worldviews who needs to have his or her preferences and beliefs respected while also being informed of all of the alternatives open to them as well as any possible ramifications of their decisions. Moreover, I believe that to properly show worry about the care offered, it is critical to have an altruistic point of view.

Other nursing philosophies that I believe in include respect for human dignity, honesty, and equality, which are also the guiding standards of the profession as a whole. Practice human dignity so that prejudice and assumptions may be replaced with support and respect for the individuality of each patient’s condition. Patients, family members, or any healthcare professional should be handled with honesty and ethics to encourage personal responsibility and confidence. Prioritizing patients’ rights, as well as sensitivity to various cultural and religious viewpoints and beliefs, is critical to the fundamental foundation of nursing practice and education.

Question 2: Critical Thinking

It is the understanding and using information acquired from or developed by means other than direct experience or formal education that is an important part of critical thinking because it helps us make more informed decisions about what we believe and how we act in the world. The processes in the process of critical thinking include identifying and analyzing a problem, clarifying meaning, gathering evidence, assessing evidence, inferring conclusions, considering other pertinent information, and creating an overall judgment, among other things. It is essential to be critical to think critically and creatively beyond a particular argument and critically assess the evidence. Having the ability to think critically when the situation calls for it distinguishes a critical thinker from the rest of us.

Question-1

Question 1.

1. According to the empirical rules, approximately 99.7% of the observations will fall within ________. (Points : 2)

 

 

       one standard deviation of the mean       two standard deviations of the mean       three standard deviations of the mean       four standard deviations of the mean

 

 

Question 2.

2. Numerical facts and figures that are collected through some type of measurement process are called ________. (Points : 2)

 

 

       statistics       metric       information       variables

 

 

Question 3.

3. Which of the following functions is used to find the smallest value in a range of cells using Microsoft Excel? (Points : 2)

 

 

       MAX(range)       MIN(range)       SUM(range)       AVERAGE(range)

 

 

Question 4.

4. A metric that is derived from counting something is called a(n) ________ metric. (Points : 2)

 

 

       continuous       nominal       discrete       ordinal

 

 

Question 5.

5. Which of the following principles underlie statistical thinking? (Points : 2)

 

 

       All work occurs in a system of interconnected processes.       All processes are identical without any degree of variation.       Better performance results from increasing variation.       Variations in measurement will not occur unless there are variations in the true values.

 

 

Question 6.

6. Outcomes such as customer satisfaction and dissatisfaction, complaints and complaint resolution, and customer perceived value would be considered ________ outcomes. (Points : 2)

 

 

       customer-focused       workforce-focused       product and process       leadership and governance

 

 

Question 7.

7. A distribution that is relatively flat with a wide degree of dispersion has a coefficient of kurtosis that is ________. (Points : 2)

 

 

       more than 3       less than 3       less than 6       more than 6

 

 

Question 8.

8. The correlation coefficient is a number between ________. (Points : 2)

 

 

       0 and +1       -1 and 0       -1 and +1       -2 and +2

 

THE IMPACT OF DOMESTIC VIOLENCE ON CHILDREN IN THE UNITED KINGDOM

THE IMPACT OF DOMESTIC VIOLENCE ON CHILDREN IN THE UNITED KINGDOM

Name of author [student]

Date

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Name of programme

ABSTRACT

The problem of children as victims of domestic violence is an area that has been neglected for a very long time. Most research focus on domestic violence and its effects on women, or as a direct effect on children. The current research aims at identifying the impact of domestic violence on children. It has considered children as witnesses of domestic violence, and from the act of witnessing; they end up being affected either physically or psychologically.

This paper adopts a literature-based approach where the available literature will serve as the population of study. Data collected from the existing literature in this area will inform data analysis and evaluation. The research will concentrate on literature that is thematically related to the topic of study. Analysis and discussion is done to address the issues that arise from the reviewed literature. After the analysis, a critical appraisal and evaluation will inform the findings of the research.

It is expected that the effects of domestic violence on children will be realized from the evaluation and the review of literature.

Key words: domestic violence, gender, children as witnesses of domestic violence, culture,

CHAPTER ONE

1.0 INTRODUCTION

The impact of domestic violence on children, especially as witnesses of the violence has been ignored for a long time. Many researches that have been conducted on this area did not dedicate much of the work to exploring this area of interest (Royal College of Psychiatrists, 2014). According to Wolfe and Jaffe (1999), there are two main ways in which children can be affected by domestic violence. The first one is molesting the children directly, for example through physical beating. The second way is when children suffer as a result of witnessing domestic violence in the family. Previous research has mainly majored on direct domestic violence on children. There is, therefore, the need to explore this area of the effects of domestic violence on children as witnesses of domestic violence in the home.

BACKGROUND INFORMATIION

1.1.1 Defining domestic violence

Domestic violence can be defined as the act of forcefully controlling an adult partner in an abuse that can be physical, sexual, psychological, or even other, like financial (Hester and Radford 2006). Sociologists argue that domestic violence is socially constructed, and that it is constructed through a perspective that involves the perceived interests, the distribution of authority, or current, family-social understanding. Even though sociological feminists have argued in favour of extension of the perspective of looking at domestic violence, Muehlenhard and Kimes (1999) still hold that; the social construction of domestic violence matters in many societies. A new circular by the government (Home Office 2013) incorporates several aspects to compose a comprehensive definition of domestic violence. This is aimed at encompassing all the aspects and the broadness of domestic violence. The aspects include controlling an intimate partner financially, sexually, psychologically, physically or emotionally. The intention to harm, threaten or frighten, with a view to manipulate is indicated. The definition given by this office of the Home Office only considers people who are sixteen years and above. It has not considered children who are below the age of sixteen. In addition, this definition appears to be short of clarity on the issue of psychological effect on children as witnesses of domestic violence. Sticking to the wording of this definition may make one quickly forget to include such victims in the bracket of people who suffer domestic violence.

1.1.2 Trends and statistics on domestic violence on children

Domestic violence nowadays, unlike in the past, has been found to affect children to a great extent. Children are at the central place in the family, and whenever domestic violence occurs, children cannot be spared from the agony. The governance of the United Kingdom, through the Home Office, developed a document to diversify the definition of domestic violence, in order to include minors (Home Office 2013b). According to this fact-sheet, teenagers experience violence in their relationships that can qualify to be called domestic violence. The report indicates that; more than eighteen percent of boys, and twenty five percent of girls, experience physical violence at some point in life. Further, fifty percent of boys, and seventy five percent of girls experience emotional disturbance as a result of domestic violence. Sixteen percent of boys experience sexual violence, and thirty one percent of girls. Although there are many cases of child abuse in the United Kingdom, only a few of them are investigated and prosecuted in a family court. For example, in the year 2010, only 2172 persons in the Wales and England were found guilty as a result of domestic violence (NSPCC 2012). Sexual abuse of children is also reported. According to NSPCC (2012), three hundred and nine people were prosecuted for having sexually abused children.

1.1.3 How children are involved in domestic violence

Children are involved in domestic violence in many ways. According to Royal College of Psychiatrists (2014), three quarters of domestic violence cases, are witnessed by children. Women’s Aid (n.d) asserts that the majority of the children experience domestic violence while in neighboring rooms. In some of the circumstances, children find themselves at the centre of the violence as they try to negotiate for the victim of the violence. In the incidences where children have been involved directly, many of them are usually hit or beaten badly. These incidences are also accompanied by emotional and sexual abuse. The Royal College of Psychiatrists (2014) states that; the abusers of children vary in sex, race, religion and occupation. However, male abusers are more common that female abusers.

Domestic violence impacts greatly on children. Women’s Aid (n.d) states that more than seven hundred and fifty thousand minors in the UK witness domestic violence, in a year. In many cases (70%) that involve women being abused, children are also abused (Office of the Status of Women, 1998). The big question that prevails is how this violence impacts on children. According to Women’s Aid (n.d), children experience many effects from domestic violence. These effects are: anxiety and depression, difficulty sleeping, flashbacks and nightmares, easy startling, body aches, bed-wetting, temper tantrums, school problems, aggressive, lowered self-worth, drug abuse, eating disorder, self-harm. In lieu of this, it is important to review the literature ascertain the impact of domestic violence on children, especially those who experience domestic violence in their homes.

1.1.4 Children as witnesses of Domestic violence

The few parents who understand the impact of domestic violence on children try their best to shield their children on domestic violence, but their attempts have proved futile. Women’s Aid (2014) quotes the Department of health records that, more than three quarters of a million children witness domestic violence every year in the United Kingdom. In the homes that domestic violence takes place, the children either see the incidences of violence or they hear them. In such cases, the perpetrator of the violence can extend the violence to the children in the form of either physical or even sexual abuse.

Women’s Aid (2014) outlines several ways in which children can witness domestic violence. The first one is where children are already in the room where the violence is taking place. In such a case, the children cannot be shielded from witnessing the violence. Secondly, the children may be in another room that is next to the one where violence is taking place. In this case also, the children cannot fail to hear the violence. The third instance is where the children are forced to actively participate in the violence. They may be involved in throwing abuses to the person suffering from the violence. Since children are fully affected by any decision or action the parents takes, witnessing domestic violence has many negative effects on them. Women’s Aid (2014) asserts that all the children that witness domestic violence usually suffer emotional disturbance. The Adoption and Children Act 2002 (Section 120) has recognized the act of children witnessing domestic violence as ‘significant harm’. This is an important milestone towards dealing with domestic violence on children.

AIMS AND OBJECTS

The main purpose of this article is to explore the impact of domestic violence on children in the United Kingdom, who re aged between zero and seventeen years. The current research considers children as witnesses of domestic violence. In a bid to expound on the topic, the research will look at the causes of domestic violence, as well as, the role of families and practitioners in detecting and dealing with domestic violence. The author’s interest in domestic violence is a result of personal experiences during childhood. Even though the subject has attracted some enormous research, little research has concentrated on domestic violence on children as witnesses rather than direct victims. This area thus needs more exploration to fill the existing gap. Additionally, advancement of knowledge and understanding for professional development in this area is beneficial.

DEFINITION OF KEY TERMS

Domestic violence-is the act of forcefully controlling an adult partner in an abuse that can be physical, sexual, psychological, or even other, like financial (Hester and Radford 2006).

Gender- is the sociological aspect of being a female or a male.

Children as witnesses of domestic violence- refers to the aspect of domestic violence in which children are involved though witnessing, rather than being molested directly.

Culture- it refers to the way of living of the people.

CHAPTER TWO

THEORETICAL PRESPECTIVE

2.1 DEFINITION OF THEORY

The current research adopts an interpretivist’s perspective where systems of meanings are used to understand the question under study. Focus is directed towards looking for cultural and historical interpretations of the subject domestic violence in relation to children. Views of people concerning the subject as documented in the available literature are collated and analyzed. On theoretical perspective, the research adopts the feminist’s perspective. However, to provide a wide basis of understanding domestic violence in relation to children, several social theories have been discussed.

Domestic violence in children has some relation to theoretical basis. Several theorizations have been put forward to define domestic violence in children, and also to explain the impact that domestic violence can have on children. Most of these theories take a theoretical orientation, and concern the abuse of power in the family (Nolan and Julia n.d). This section will look at four theoretical perspectives of family violence. These will be family and systems theories, social theories of family violence, cognitive and behavioral theories of family violence, and psychodynamic theories of family violence.

2.1.1 Psychodynamic theories of domestic violence

The object relations theory relates domestic violence to the background of person when one was a child. It presupposes that the early relationships that a person witnessed determine their future relations (Fairbairn 1952). Fairbairn proposes that, the mental representations that people form about themselves and others in their early childhood, is what dictates to their future relations. This theory further poses that, the people who are able to endure domestic violence, it is because of the defenses they formed while they were young. The theory makes a good proposition for both the causation and the impact of domestic violence. It shows that domestic violence arises from a learned behavior, which arises from mental representations of childhood. Going by the propositions of this theory, it is evident that a child who witnesses domestic violence is likely to manifest an aggressive behavior in their future.

The attachment theory of domestic violence explains domestic violence from the attachment that a child develops with the caregiver. Bowlby (1951) explain that the future behavior of a child depends on the exercise of their caregiver’s power on provision of security. Even though positive attachments are preferred, not all attachments are positive between the child and the caregiver. Bowlby explains that some attachments may be disorganized or ambivalent. These negative, anxious and disorganized attachments arise from insecure attachments formed between the child and the parent. The author of this theory further agrees that such negative attachments lead to a pre-forming of a strained relation in children, which translates into their relationships in their adulthood. This shows how domestic violence in the family affects children who witness it in their future.

The trauma violence of domestic violence relates incorporation of internal defenses into the structure of a person’s personality. Landecker (1992) postulates that victims of trauma have the traumatic events coded and sequenced in their thinking processes. This coding of negative information affects their future relations with other people. The victims tend to have a compulsion to repeat the trauma because it becomes difficult for them to incorporate the negative effects into their memory. The trauma theory thus explains that once these negative traumatic experiences are formed in individuals, they affect their future thinking. Through this process, children who are exposed to domestic violence tend to be affects psychologically in their future.

2.1.2 Social theories on domestic violence

Control theory is a social theory of domestic violence. It postulates that domestic violence arises from the need to assert power and control in a family. This theory explains that the members of the family that regard themselves powerful, such as the parents, use force or threats to make the children comply with their orders (Bostock et al. 2002). According to Bostock et al. (2002), the controlling member in the family tries to promote what they think is the desirable behavior by restricting other family members. They use force and threats to control the thinking of the other members of the family. This theory helps in understanding of how violence occurs especially to the children who are regarded as weak members of the family. Forms of control like isolation are used by the abusers rendering the children hostile in their adulthood.

Explanation of domestic violence through the resource theory postulates that wealthy parents can control their children easily using the resources they have (Goode 1971). However, people who are in short of resources may use violence as a way of controlling their children. Closely related to this is the ecosystem factor theory. it focuses on life stressors of life events that exceed a person’s capacity or resources (Hines and Morrison 2004). These events may include job loss, or a need to move to a new home. However, this theory postulates that violence brought about through the explanation of this theory is dependent on other factors. These factors include social issues like a personal history characterized with violence.

The social isolation theory of domestic violence borrows from isolation of parent-child relationships from the social support systems of life. Sherman and Garbarino (1977). The study done by Sherman and Garbarino shows that isolated families are more exposed to domestic violence those families that live together. Children in these families will tend to suffer from stigma associated with domestic violence more than those in families living as communities.

2.1.3 cognitive/behavioral theories of family violence

The social learning theory is one among many theories that are used to explain domestic violence and its effects on children. It stipulates that people learn behavior by imitating others or simply by observation (Bandura 1977). Moral decision-making, language and aggression are some of the aspects that develop through social learning theory. in regard to this theory, children who grow up in an environment of domestic violence are likely to learn the violence and transmit what they have learnt to their generations. Children who are abused by their parents are more likely to abuse their children. This explains how domestic violence affects children through intergeneration transmission of learned negative behavior.

Genetics and the environment also have been seen to be causative factors for violent behavior. According to Saudino and Hines (2002), the features of anti-social behavior and aggression are genetically influenced. This is evident in members of the same family line who are reported as having abused their family members.

The theory of reactive aggression is based on emotional responses by people. They develop an emotional response to a situation. This emotional response causes an urge to hurt people, which later leads to an aggressive behavior (Walker 1979). An example is people who get angered easily. These people tend to be quick to administer physical discipline to their children. This usually leads to abuse of the children, attracting the consequences of domestic abuse. Their anger can also result from abuse of their spouses, where the children are affected as witnesses of the violence.

2.1.4 Family Systems Theory of Domestic Violence

This theory explains that the members of the family should be viewed through the interactions and the interrelations that exist in a family. Interventions and assessment of a family in this perspective is dictated by the interactions between individuals of the family, rather than the individuals of the family (Kinskern and Gurman 1981). According to this theory, when one member of the family is affected, all the member of the family feels the effect. On the other hand, anything that affects the family system is likely to affect all the members of the family. This theory is very beneficial in understanding how children are affected as witnesses of domestic violence. When a spouse or rather one member of the family is abused, the children will be affected because they are within the family system. These theories help a great deal to explain how domestic violence occurs in a family and how it affects children as witnesses of domestic violence.

2.2 FEMINIST PERSPECTIVE

The importance of feminism on the issue of domestic violence cannot be emphasized. According to Wagstaff (2009), it is feminism that contributed to bring domestic violence into the limelight of the public. In this period of the 1970s, women and children suffered in silence, because the issue of domestic violence had not gained roots in the public domain. The aspects of control, violence and power come out when domestic violence is considered through the eyes of the feminists (Ferraro and Johnson 2000). According to Wagstaff (2009) men use the ideology of a patriarchal society to control women and children. In other words, the feminists look at domestic violence by considering male chauvinism that is adopted by patriarchal societies. According to Respect (2004), women believe that, even in the present society, institution of the society have continued to favor the men, in terms of power relations. This has made some of the men to take advantage of the women and extend violence to them. A study by Hart (2006) on the issue of domestic violence supports this view. It established that majority of domestic violence cases involve the man molesting the woman. The feminists argue that traditional gender attitudes and intimate terrorism in relationships are the aspects that cause domestic violence. They also associate male dominance in patriarchal societies with violence against children, and argue that some men see their women at the level in which they see their children. According to Johnson (2006), the motivating variable is the need to control.

The feminist perspective has also been supported by Pence and Paymar (1993), in that men learn their dominating behavior from patriarchal societies, and this is transmitted through generations. These authors argue that these societies teach men to control their women. In essence, they agree that from a feminist’s perspective, domestic violence is based on the need to control. In the United Kingdom, feminist movements have realized the extension of domestic violence to the children. They still consider it from a feminist’s perspective, and they have been doing a lot to support the victims, as well as, advocate for their justice. An example is Women’s Aid (Wagstaff 2009), that has been championing for observance of the rights of both women and children. The Women’s Aid is one organization that has identified with the family systems theory, in that molesting a mother will affect the children as well. Hart (2006) argues that women groups in the United Kingdom advocated for the Reform bill 1994, which guaranteed more protection of children’s rights to contact.

The current research adopts a feminist’s perspective. By applying this perspective, the study considers the contribution of feminists in shaping the domestic violence policy in the United Kingdom. In agreement with Itzn and Hammer (2000), men count as the leading perpetrators of domestic violence affecting children. However, the study has considered the other social theoretical perspectives that explain domestic violence, and how children are affected as witnesses of the violence. In line with the postulations of Babbie (2011), the different paradigms put forward by feminists are also be considered. The negative themes touching on the oppression of children and women comes out through the application of a thematic style of analysis.

CHAPTER THREE:

METHODOLODY

3.1 Definition of methodology:

The methodology adopted in this study is determined by the purpose of the study, which is to find out the impact of domestic violence to children. The research asks the question: What is the impact of domestic violence on children? In other words, the research tries to find how and in what ways are who witness domestic violence in their lives affected by it. Going by the propositions of Bryman (2004), the quantitative paradigm has been for years been used in social sciences research. This paradigm was also linked to natural science positivism and epistemology. As days went by, a transformation happened in social research methodology, and it has seen qualitative method being used more in social research (Coley 2007). Linking this with the current study, a mixed-method approach was favored. This is because the research is literature based, and aims at understanding the perceptions, as well as, the experiences of children as a result of witnessing domestic violence. Going by this, the research adopts an interpretivism epistemological position (Bryman 2004). In this research, therefore, meaning of reality will be shaped by complex systems of interactions. Since knowledge by this perspective is socially constructed, the current research will try to understand how the participants in the society create social experience, and how they interpret their world. As coley (2007) suggests, the conclusions, the role of the researcher, and the collection of data in qualitative research is determined by the epistemological stance. The current research is guided by a strand in sociological inquiry, which is, social constructivism. The research will thus use interpretive analysis as the main methodological principle.

3.2 Definitions of terms:

Epistemology –this is the study that tries to understand what knowledge is in social research.

Ontology- study of what is in existence and what is not, in social life of people.

Methodology- this explains how theory will be put in to practice.

Methods- refer to the primary and the secondary research tools that will be used to achieve the methodology.

Interpretive analysis- is a methodological principle where the researcher tries to interpret or derive meanings from participants in a society.

3.3 Methods:

The current research adopts a literature based method. The existing literature will serve as the population of study. Data collection is made thorough an inclusion-exclusion criterion, including articles that align with the subject under study. Since this is a mixed-method study done using the interpretive perspective, the researcher will play a role of filtering the data (Creswell 2009). The analytical phases will constitute appraising the data and a last phase of data synthesis. A structured approach is used for data analysis and it entails employing the principles of a systematic review, which includes the data extraction tool, and consideration of the feministic theoretical framework. In appraising the data, themes and conclusions, as well as, how the authors arrived at their findings are considered. The authority and background of the authors is considered too. Their theoretical frameworks, chosen methodology and their epistemological orientation will be looked into. The findings are organized into themes and it is addressed how the researchers arrived into their themes.

3.4 Ethical considerations

Going by the propositions of Bell (2010), the research considers the nature of the agreement that regards conducting the current research. All the research subjects and stakeholders are treated with the dignity they deserve. Further, the professional codes of conduct are adhered to in conducting the research. The sources used are credible as Babbie (2011) advises concerning the conduction of research. In line with professional conduct of research, every material used is cited and referenced appropriately. In protecting data and copyrights, the principles of conduct outlined in the British Society Coode of Ethics and Conduct are adhered followed. Going by the need to be in line with social change (Webster and Bond 2002), the researcher is informed of the current ethical considerations when conducting research.

REFERENCES

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Bandura, A. (1977). Social learning theory. Englewood Cliffs, NJ: Prentice Hall.

Bell, J. 2010. Doing your research project. Columbus, OH: McGraw Hill International.

Bowlby, J. 1951. Maternal care and mental health. World Health Organization.

Bostock, J.D., Bradshaw, D.R., Auster, S., Chapin, M., Brewster, A., & Williams, C. 2002. Family violence. American Academy of Family Physicians Home Study Self-Assessment Programme, Serial No. 274

Bryman, A. 2004. Social research methods (2nd ed). Oxford, UK: Oxford University Press.

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Hines, A.D., & Morrison, K. 2004. Family violence in a cultural perspective: defining, understanding and combating abuse. Thousands Oak, CA: Sage.

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Webster, A. & Bond, T. 2002. Structuring uncertainty: developing an ethical framework for professional practice in educational psychology. Educational and Child Psychology, Vol 19, no.1, pp: 16-29.

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THE IMPACT OF E-BANKING ON RETAIL AND CORPORATE BANKING IN OMAN.

THE IMPACT OF E-BANKING ON RETAIL AND CORPORATE BANKING IN OMAN.

This research proposal is submitted to the school of (name of school), (name of University) in partial fulfilment of coursework as presented in the course curriculum in partial fulfilment of the requirements for the degree of (name of the master’s degree you are studying for).Table of contents:

Contents;Page NO.

Cover page1

Table of contents2

Abstract3

Chapter one; Introduction4

Chapter Two; Literature Review and Conceptual Framework6

Chapter Three; Research Design11

Works Cited13

Abstract:

Internet banking is an emerging discipline that involves a variety of technologically feasible tools, for instance; mobile device, internet technologies and wireless networks. Internet banking is the latest gateway in electronic banking that provides various platforms in doing banking transactions, for instance; withdrawals, payments of bills, deposits etc. using internet enabled devices like; mobile phones, personal computers, tablets among others.

The purpose of this research is to explore and determine the extent of usage of internet banking by commercial banks in Oman, the research will also focus on investigating the challenges that banks face in adopting this technology. Furthermore, this paper aims at investigating the extent of adoption of information and communications technology in the banking sector in Oman.

CHAPTER ONE: INTRODUCTION

Rationale of the study:

The internet revolution is transforming the banking sector in terms of the nature of core services and how these services are proposed, packaged, delivered and consumed (Sathye, 101). It is termed as an invaluable and powerful tool that drives development, supports growth, promotes innovation and enhances competitiveness (Kamel, 50). The banking sector is turning to information technology to improve and enhance business efficiency, quality service production and attract new customers. Trending technological innovations and advancements have been identified to be the key drivers behind distribution channels of banks and hence, these electronic delivery channels are thus referred to as the electronic banking. Evolution behind the entire banking technology is driven by changes in distribution circles as evidenced by; mobile banking, automated teller machine, telephone-banking, personal computer banking and internet banking.

Statement of the problem:

Research goal;

To establish the impact of electronic banking on retail and corporate banking in Oman.

Major research questions;

What are some of the factors that contribute to mass growth in electronic banking?

What is the major impact of E-banking on retail and corporate banking?

Minor research questions;

What are some of the factors that contribute to electronic banking?

What are the measures that banking sectors are taking to protect its clients against fraud?

What are some of the upcoming issues that are associated with electronic banking?

Research approach:

This research study seeks to identify and point out latest advancements in internet banking in Oman and how this new dimension of banking affects the clients in both the retail and corporate world. Internet banking or rather E-banking by definition is the process by which systems or processors that allow customers to access their bank accounts and general information on bank products as well as services through the use of a given bank’s website, without the traditional use of letters, faxes, signatures or even making telephone calls.

CHAPTER TWO: LITERATURE REVIEW AND CONCEPTUAL MODEL

LITERATURE REVIEW;

In the recent past, service organizations especially in the banking sector, for instance, retail banks have witnessed a major transformation in the technological advancements as well as deregulation in order to focus major attention in building and expanding distribution channel strategies. New dimension of technology, in most cases, has mostly been applied in service organizations to boost customer service quality and delivery, reduce operational costs and to standardize core service offerings. Due to its deeper integration in service delivery, it has witnessed a dramatic pressure on the mainstream of core offerings and it has influenced customer participation in service delivery more widely possible in greater scopes.

Both the current and past studies on review of literature shows that; their exist plenty of such studies that focuses mainly on pointing out the core service quality factors in the traditional banking environment, where interaction , for instance, communication between employees and customer is mainly through interactive communication.

On the contrary, there are only a few studies that have majored on investigating the contributions or rather the attributes of technologically feasible service delivery channels in the banking sector. (Joseph et al, 51) did carry out a study to investigate the define role that technology do play in Australian banking sector based on (Hemmasi et al, 12) priority performance grid and outlined a six-factor model that comprises of; accuracy/convenience, feedback/complaint management, efficiency, accessibility, queue management and customization.

(Madu & Madu, 34), proposed a fifteen dimension model of electronic quality for virtualized operations, these are; structure, performance, reliability, features, serviceability, trust, reputation, empathy, storage capability, aesthetics, security and system integrity, assurance, responsiveness, customer and web store policies, and product/service differentiation. (Santos, 23), suggested two core dimensions of quality service in respect to the revolutionary e-commerce; incubative and active, each of this do consist of six sub-factors.

(Mols, 72) pointed out that customer appreciation of new technology feasible channels of service delivery in retail banks may bring about a dramatic change in the manner in which retail banks build and maintain solid relationships with their regular customers. (Al-Hawari et al, 15) suggested five strategic dimensions of automated service quality; telephone service banking, automated teller machine service, price perceptions, internet banking service and core service. The immense introduction of new technologically based service delivery channels has crafted customer participation more efficient and researchers ought to adopt and appreciate new ways to conceptualize service delivery channels that are of high interface technologically, as well as to take into wider consideration the contributions of all electronic delivery channels.

(Ostrom, 63) in his study expresses that; cross-disciplinary work is essential for effective service designing. He further argues that service design involves a wider scope of orchestration of places, processes, clues and interactions that together design holistic service experience for customers. This is enforceable in the current society through the adoption of technology interfaces. Thus, it is of great importance to adopt and explore the impact of technology interfaces on service quality as most customers in retail banking industry opt to use technology interfaces for interaction purposes. A significant number of scholars identify internet and telephone banking, automated teller machine as the main delivery channels for retail banking.

Internet Banking:

Internet banking is a system that enables bank customers to access their accounts and general information related to bank products and services through the use of a bank’s website, without necessarily using faxes, sending letters or making telephone confirmation calls. Internet banking differs from online banking through the fact that; it provides worldwide connection from any place on earth, and it is also universally easily accessible from any internet linked computer. Internet banking also includes; provision of retail and small value banking services and products through electronic channels, it also includes large value electronic payments and any other wholesale banking services delivered electronically. (Sullivan & Wang, 44) points out that, internet banking involves a system of process innovation that allows customers to handle their respective banking transactions without necessarily paying a visit to the bank tellers. More so, it allows non-customers to access virtual banks through the public network, whereas, phone banking or personal computer banking provides personal networks that are limited to the existing client.

Types of Internet Banking:

(Henry, 20) from his research paper identifies three kinds of internet banking that are mostly used by retail banks across the globe; these are; informational, transactional and communicative.

Informational internet banking; overtime, it has been identified as the fore level of internet banking. As a norm, a bank ought to have strategic marketing information in relation to the bank’s products and services on a specific portal. The risk seizes to be minimal as informational systems hold no path between the bank’s internal network and the server.

Communicative/simple transactional; it allows a variety of interaction between the bank’s system and the bank’s customer. This type of interaction is always limited to account inquiry, e-mail, loan application or the static file updates. However, this type of internet banking does not permit any type of funds transfers.

Transactional; this is the most advanced type of internet banking, it allows customers to electronically carry out fund transfers from their respective accounts, to pay bills and conduct other online banking transactions.

CONCEPTUAL FRAMEWORK:

With the diverse structural changes in the financial sector that proves to impose increased pressure for improvements in effective communication between the customer and the service provider. In the recent past, the norm of effective face-to-face communication between the staff and the customer is fading with the advancements in technology. (Zineldin, 27) argues that, in considering the need to effective communication and relationship development between the customer and the staff, it never works out well without the appreciation of the new technology. (Kapoulas et al, 34) presents this phenomenon as technological marketing; they regard it as amalgamation of marketing and technology which tends to strengthen the relationship building process. The following technological interfaces that relates to efficient service delivery and also that works to shape customer preferences on banking services across the retail and corporate sector;

Automated Teller Machine: this is the frequently used channel for electronic transactions. It allows bank customers to carry out their banking transactions whether depositing or withdrawals, twenty four (24) hours a day.

Telephone banking; this form of banking provides an interactive staff to customer relation, the customer is able to inquire about account payments, bank cheque or account balances.

Internet banking; with the application of internet banking, significant savings can be realized in customer acquisition portal. Research suggests that the fill cost to procure new accounts through the use of a website can be within the range 15-45% which is significantly lower when compared to bank branch or a call center. Nonetheless, internet banking is designed to offer assistance, for example, online live chat. These procedures reduce disposal rates for all sales transactions. Thus e-commerce and internet banking are the potential transformational forces across all industries and majorly in the financial service sector.

Communication and call center services; building and maintaining solid relationship with customers that runs short of physical presence of an acting bank personnel trust must be core in fostering customer loyalty. Communication is a chief tool in building and maintaining this trust, divided communication between the customer and the staff personnel from the bank. Call center plays a major role in facilitating these useful cooperation. With the modernized forms of recording technologies, contact or rather call centers can process and record individual customer complaints concerning the self-service centers and alternatively provides meaningful feedback and insight to various departments that develop these avenues.

CHAPTER THREE: RESEARCH DESIGN

Introduction;

This chapter entails the following; research design, the conceptual framework of the study, empirical framework specification, definitions and measurement of variables, the type of data and sources, data collection procedures and a brief statement of data analysis.

Research Design;

The research will major on descriptive design; thus it will facilitate collection and in depth analysis of data. This is because the method is appropriate for collecting both descriptive and explanatory data. According to (Kothari, 54), descriptive research design is used when the problem has been defined specifically and where the researcher has certain issues to be described by the respondents about the problem. 

Type of Data and Sources;

The research will major on the use of questionnaires as an instrument of data collection. Both open-ended and closed questionnaires will be used in the study. A bit of observation method will also be used to supplement answers and make opinions on the topics.

Data Collection Procedures;

The research will be conducted by first obtaining an introductory letter from the university; it will then be followed by obtaining a legal permission from the legislative office at the area of study. The research will commence through use of questionnaires as the major method of data collection.

Data Analysis;

Data will be analyzed through editing the questionnaires for accuracy of information, summarization and classification of the data and lastly analysis of the given data. Analysis will be carried out through use of measures of central tendency i.e. mean, mode and median, also through; regression analysis, correlation analysis, use of variances and lastly ANOVA test.

Use of bar charts and tables will also be used as methods of data representation.

Works cited;

Al-Hawari et al. Measuring Banks Automated Service Quality: A confirmatory Factor Analysis Approach, volume 16, New York, Macmillan. Print.

Bradley L. and Stewart K. Delphi Study of Internet banking. MCB UP Limited. 2003. Print.

Bocij P., Chaffey, D, Greasley A. and Hickie S. Business Information Systems: Technology, Development and Management for the e-business. 2nd Edition, Financial Times, Prentice Hall, Harlow. 2003. Print.

Chang Y.T. Dynamics of Banking Technology Adoption: An Application to Internet Banking, Department of Economics Workshop Presentation. 2003. Print.

Chitura T., Chuma W., Dube T and Runyowa L. Electronic Commerce benefits. University of Warwick, Coventry, UK. 2008. Print.

Chimeke S.C. and Ewiekpafe A.E. and Chete F.O. The adoption of internet banking in Nigeria; An empirical investigation Journal of Internet Banking and Commerce, Vol.11 No.3. 2006. Print.

Corrocher, N. Does Internet banking substitute traditional banking? Empirical Evidence from Italy Working Paper Lucigi Bocconi” No 134, Universita Commerciale, 2002. Print.

Darley W.K. Public policy Challenges and implications of the internet and the Emerging e-commerce for Sub-Saharan Africa. 2003. Print.

Development Gallup Consulting. Using technology to engage retail banking customers, IOS Press. 2008. Print.

Joseph, M., McClure, C. and Joseph, B.. Service quality in the banking sector: the impact of technology on service delivery. 1999. Print.

Joseph, M. and Stone, G. An empirical evaluation of US bank customer perceptions of the impact of technology in service delivery in the banking sector, International Journal of Retail & Distribution Management, Vol. 31 No. 4. 2003. Print.

Jun, M. and Cai, S. The key determinants of internal banking service quality: A content analysis,

International Journal of Bank Marketing, Vol. 19 No. 7. 2001. Print.

Kaiser, H.F. An index for factorial simplicity, Psychometrica, Vol, 39, 2001. Print.

Kapoulas, A., Murphy, W. and Ellis, N. Say hello, wave goodbye: Missed opportunities for electronic relationship marketing within the financial services sector?, The International Journal of Bank Marketing, Vol. 20 No. 7, 2002. Print.

Kelley, S. Efficiency in service delivery: technologies or humanistic approaches?, Journal for Services Marketing, Vol. 3 No. 3, 1989. Print.

Lang, B. and Colgate, M. Relationship quality, online banking and the information technology gap, International Journal of Bank Marketing, Vol. 21 No.1, 2003. Print.

Long, M. and McMellon, C. Exploring determinants of retail service quality on the internet, Journal of Service Marketing, Vol. 18 No. 1, 2004. Print.

Madu, N.C. and Madu, A.A. Dimensions of equality, International Journal of JIBC, Vol. 17, 2012. Print.

Mols, N. The internet and service marketing the case of Danish retail banking, Internet research: Electronic Networking Applications and Policy, Vol. 10 No.1, 2000. Print.

Mukherjee, A. and Nath, P. A model of trust in online relationship banking, The International Journal of Bank Marketing, Vol. 21 No. 1, 2003. Print.

Nunnally, J. and Bernstein, I. Psychometric Theory, Mcgraw Hill, New York. 1994. Print.

Ostrom, A.L., Bitner, M.J., Brown, S.W., Burkhard, K.A., Goul, M., Smith, Daniels, V., Demirkan, H., Rabinovich, E. Moving forward and making a difference: Research priorities for the science of service, Journal of Service Research, Vol.13 No. 1, 2010. Print.

Parasuraman, A., Zeithaml, V. and Malhotra, A. ESQUAL: A Multiple Item Scale for Assessing Electronic Service quality, Journal of Service Research, Vol.7 No.3, 2005. Print.

Santos, J. E-service quality: a model of virtual service quality dimensions, Managing Service Quality, Vol. 13 No.3, 2003. Print.

Sureshchandar, G., Rajendran, C. and Anantharaman, R. Determinants of customer perceived service quality: A confirmatory factor analysis approach, Journal of Service Marketing, Vol. 16,No.1, 2002. Print.

Surjadjaja, H., Ghosh, S. and Antony, J. Determining and assessing the determinants of e-service operations, Managing Service Quality, Vol. 13 No.1, 2003. Print.

Yang, Z. and Jun, M. Consumer perception of e-service quality: from internet purchase and Non-purchase Perspectives, Journal of Business Strategies, Vol.19 No. 1, 2002. Print.

Question One (2)

Question One: About the Middle East Community

I come from the Middle East community, a region that covers over five million square miles and is located northeast of Africa and Southwest of Asia. My place within the community is that of a dental practitioner. Although I am still a student, I have worked in a dental office before. I am set to enroll for a degree program in Dental Undergraduate The Middle East extends about 1,000 miles from the Mediterranean Sea in the west towards the mountains of Iran and 2,000 miles from the Black Sea towards the Arabian Sea in the South. Several countries comprise the Middle East and North Africa, including Bahrain, Algeria, Iran, Egypt, Israel, Iraq, Jordan, Lebanon, Kuwait, Lebanon, Libya, Oman, Saudi Arabia, Qatar, Turkey, Syria, Yemen, and United Arab Emirates. The most widely spoken languages within the region are English, French, Arabian, Turkish, Persian, Kurdish, Berber, and French. Arabic, however, is the most spoken language in this region, being the official language of over 20 countries. Over 300 million individuals speak it across the world. The Middle East is sometimes referred to as the crossroads because it connects Africa, Asia, and Europe. Worth noting, the three largest religions globally, including Islam, Judaism, and Christianity, originate from the Middle East. However, most people in the Middle East are not Muslims; Muslims are mostly found in South Asia more than in North Africa and the Middle East. The most common foods that are known to be from the Middle East regions are kebabs, falafels, and hummus. While the three top the list of staple foods in the regions, the Middle East also boasts of diversity in cuisines originating from different cultures. They range from traditional, hearty meals with herbs, pungent spices, and light dishes refreshing even in their simplicity. According to recent studies, the monthly average salary in Arab countries is 1 202 dollars, with the Gulf countries being ranked first in the salaries list, making it attractive to expatriate workers. With regard to income, Ghawar and Safaniya fields are the largest oil fields in the world. Ghawar particularly has enabled Saudi Arabia to take the lead as the world’s largest oil producer. In the middle ages, scientists made great contributions to chemistry, medicine, algebra, optics, astronomy, and trigonometry.

Question Two: About Degree Program

I am interested in pursuing an Undergraduate Program in Dental Hygiene at the University of Michigan. What attracts me to this undergraduate course is the satisfaction that I will get in helping thousands of clients attain good oral health hygiene for overall well-being once I complete the studies and join employment. I am humanitarian at heart, and I love being the poison offering solutions to people’s health. What makes me unique is that I have experience working within a dental health setting before. I was working hand in hand with the dental hygienist. This experience was a learning opportunity for me because it provided me first-hand experience about how life in the dental health profession is. I hope that the knowledge gathered through educational training will equip me with the skills and tools necessary tools that I need to become a dental hygienist. Through the University of Michigan curriculum, I hope to gain hands-on experience from laboratory training and specialty clinics, which I will use to give back to society by treating patients. With the deteriorating quality of dental services comes the rising need to improve the situation. Because there is a rising demand for dental services, it would be my pleasure to go through this two-year program to prepare me to fill the gap in the oral hygiene field.

Questionable Organizational and Management Practices at Toyota

Questionable Organizational and Management Practices at Toyota

Name

Institutional Affiliation

Introduction

Business entities and similar establishments are considered some of the most important entities in many societies across different regions of the world. With their aim being to maximize profits, different organizations engage in the production of various goods and services which in one way or another satisfy the needs and wants of customers. Despite the various activities performed by organization in order to make profits, it is imperative to note organizations also engage in various corporate social responsibility programs such as building schools, roads, and other infrastructure as a way of giving back to the society, their main source of income. In so doing, it is therefore clear that organizations indeed are important entities in the society. However, despite the different beneficial roles organizations have played in the society over the years, there exist various questionable management and organizational practices which organizations such as Toyota have been associated with. As a result, these organizations have faced a lot public scrutiny regarding the questionable management and organizational practices conducted.

Problem Discussion/ Review

Among the very many organizations in the world today, Toyota Motor Corporation is one world’s famous and largest automakers organization that has been faced with questionable management and organizational practices that have been criticized a lot in the public space. For a very long time, Toyota Corporation has been seen as a pinnacle of the Japanese innovation, engaging in the manufacture of industrial pioneer and quality products (Toma & Naruo, 2017). Its huge base of vehicles is well recognized for fuel efficiency, reliability, and being economic friendly. Nowadays, Toyota has attained record breaking achievement for the production and manufacture of cars with more complicated functionality and features. The growing numbers of sensors, computer chips, and wire embedded in some of Toyota’s automotives has greatly changed the automobile industry over the years. According to Eichelberger & McCartt (2016) finding, it is imperative to understand that, as more and more technology systems are embedded in these modern vehicles, it has become difficult in terms of quality control testing and as a result causing troublesome uncertainties and interferences. In regard to this, the occurrence of any small electronic problem in the complicated high technology systems or an influence as a result of environmental factors can easily cause failure of the vehicles.

However, despite being the number one organization globally in providing, economic friendly and highly reliable vehicles, Toyota leading position has shifted over the years due to some questionable organizational and management practices that have caused public uproar. The case of a highly publicized deadly accident involving a Lexus ES 350, one of Toyota’s main vehicles that claimed the lives of four individuals on 28th August 2009 in the United States triggered a public uproar on the questionable organizational and management practices at Toyota Motor Corporation (Los Angeles Times, Oct 25 2009). This accident resulted from a stuck gas pedal due to an ill-fitted floor mat which caused the vehicle to loss control causing the fatal crash. Before the occurrence of this fatal crash, quality safety and complaints problems involving some of Toyota’s vehicles had been brought in the spot light by increased investigations involving The National Highway Traffic Safety Administration (NHTSA) in the United States. In response to this issue, Toyota recalled a specific number of some of its vehicles as a form of accountability in order to remedy problems with braking acceleration pedals, and floor mats all of which were related with unintended acceleration issues. However, despite the decision to recall the vehicles, stories had already made the headlines globally. According to Camuffo & Wilhelm (2016) findings, in the United States where the incident occurred, Toyota received unprecedented attention from the media organizations, most of which published negative news on the issue, questioning the organizational and management practices, the reputation, and the quality problems in Toyota’s vehicles.

Questionable Organizational and Management Practices

Based on this case involving Toyota Motor Corporation, it is clear that negligence and ignorance of safety are some of the major questionable organizational and management practices which caused public uproar. According to Feng (2010), before the tragic accident that claimed four lives in the United States, quality safety and complaints problems involving some of Toyota’s vehicles had been brought in the spot light by NHTSA. However, instead of responding to the complaints raised, Toyota Motor Corporation ignored the issues, including evidence involving acceleration issues in some of its cars, an issue that has been in existence for almost a decade (Gorman, 2010). In addition, Toyota Motor Corporation also displayed neglect by failing to install a braking override system which it knew could prevent accidents among its customers.

Apart from negligence and ignorance of safety, denial is another major questionable organizational and management practices in the case of Toyota Motor Corporation that has been criticized a lot in the public space. According to Heller & Darling (2011), several malfunction that were identified by customers in different Toyota products, but publicly ignored by Toyota’s Management remains one of the instances that displayed management denial. For instance, in the case involving Lexus ES 350 accident which claimed the lives of four family members, Toyota American Sales organization (TMS) attributed the fault of the accident to an incompatible ill fitted floor mat, which interfered with the accelerator pedal. However, the NHTSA dismissed this finding as in accurate indicating that the major cause of the accident was related to floor pan and accelerator design (Feng, 2010). Bearing this in mind, it is clear that Toyota Motor Corporation was still in denial to acknowledge the various malfunctions with its cars and take corrective measures sooner than later.

Reasons for the Questionable Organizational and Management Practices

The Need to be a Global Leader in the Automotive Industry

One of the major reasons for questionable organizational and management practices in Toyota Motor Corporation is the urge to become the leading company in the automobile industry. Executives of a company like Toyota deciding to establish control by expand the automobile industry towards becoming the world’s number one automobile organization, is one sudden and bold move that could lead to the change of company’s goals and result to certain risks as well. Pressure and expectations of high growth of the company, could result to the abandoning of the company’s old ways which were steady and slow growth of the company, which for the longest time have enabled the company to make quality cars and grow in the market. The company’s desire of being number one worldwide, stretch its supply base, and resources making it so difficult for the company to focus on good quality cars that satisfy customer needs and have less malfunctions. Therefore, in an effort to establish control in the automobile industry and become the leading organization, Toyota Motor Corporation engages in the production of more vehicles ignoring safety issues which in turn result to various malfunctions that cause economic losses in terms of diminishing vehicles value and most importantly loss of lives as in the case involving the Lexus ES 350 which claimed the lives of four individuals.

Pressure to Increase Market Share and Gain Competitive Advantage

For many organizations around the world today, the desire to establish control by being the leader in the industry is one of the major reasons behind questionable organizational and management practices. Apart from establishing control, the desire by Toyota Motor Corporation to become a leading company in the automobile industry can also be a result of the shareholder theory. According to Tse (2011), the shareholders theory argues that the company’s main responsibility is to ensure that there are maximum returns to the shareholders. By engaging in the production and distribution of more vehicles in the market in effort to maximize shareholders income, organization such as Toyota Motor Corporation may be carried away by this idea and instead produce malfunctioning and ignorant safety issues vehicle in a hurry to attain and satisfy shareholders needs. As a result, this leads to some questionable organizational and management practices that have been criticized a lot in the public space.

Complacency

Apart from desire to become the leading automobile company, in the automobile industry, complacency is another major reason that has resulted to the questionable organizational and management practice in Toyota Motor Corporation which has caused a lot of public uproar (Cole, 2011). The invention of Toyota Production System was one of the very successful achievements accomplished at Toyota. This system accomplished some of the biggest achievements something that made Toyota Motor Corporation forget the need to worry about being vigilant with their product manufacturing processes. This system established control for Toyota Motor Corporation over its manufacturing processes and as a result limiting on site supervision. Toyota Motor Corporation felt that it had control over all is manufacturing processes and in so doing limited its vigilance with their manufacturing processes. This however resulted to some of the major issues such as quality problems which in one way or another led to questionable organizational and management practices within Toyota Motor Corporation.

Leadership

Leadership decision making is another major reason that resulted to the questionable organizational and management practice in Toyota. Toyota Motor Corporation is one of the many organizations that are guided by their own established philosophies. In the case of Toyota “Genchi Genbutsu” philosophy (Go to the source to get the facts) became hard to follow due to numerous management levels between the problems and the decision maker. Due to this, manufacturing processes were happening all over the world. The corporate headquarters located in Japan continued making decisions from a distance instead of adopting inputs from the local sources. As a result, this contributed to a lot of confusion thus resulting to improper functioning which lead to the production of malfunctioning vehicles. In regard to this, it is therefore clear that the lack of control in Toyota Motor Corporation also resulted to some of the major issues in production.

Pressure to be a Cost Leader

Pressure resulting from cost reduction is another major element behind the questionable organizational and management practice in Toyota. Many automobile manufacturers located in various parts of the world including Toyota Motor Corporation all have cost reduction pressures. Cole (2011) indicates that in an effort to establish control over cost, Toyota started purchasing locally manufactured products to their bases of operations instead of bringing this equipment from Japan. In so doing this resulted to more complexities and more suppliers in the Toyota system. This added more stain to Toyota Motor Corporation engineering teams leading to the production of poor quality malfunctioning vehicles. Bearing this in mind, it is therefore clear that, Toyota Motor Corporation pressure to control the cost of production may have resulted to various cut back which instead resulted production of poor malfunction vehicles that ignored safety issues. In addition, pressure to reduce the production cost may also occur as an effort by the management to maximize the shareholders incomes and satisfy the shareholder theory. In so doing, this results to the creation of malfunctioning vehicles.

Conclusion

In conclusion, the role of business entities in the global societies cannot be ignored. They are regarded as one of the key pillar of any society because of the benefits they yield to the overall growth of an economy and a society. Despite this, various organization such as Toyota Motor Corporation, one of the world’s leading automobile manufacturers have been identified with questionable organizational and management practices that have faced criticism for the public domain over the years. For instance, negligence, ignorance, and denial remain to be some of the common questionable organizational and management practices that Toyota Motor Corporation has faced over the year. These are negative externalities that have poor consequences on societies and other stakeholders. With this in mind, it is important to note that these issues are as a result of various reasons such as the desire to establish leadership control in the automobile industry, as well as the desire to control costs in order to minimize the shareholders incomes. By entertaining these practices, Toyota Motor Corporation has been faced with various challenging issues such as customer complaints on the quality of their products.

References

https://www.latimes.com/archives/la-xpm-2009-oct-25-na-toyota-crash25-story.htmlCamuffo, A., & Wilhelm, M. (2016). Complementarities and organizational (Mis) fit: a

retrospective analysis of the Toyota recall crisis. Journal of Organization Design, 5(1), 1-13.

Cole, R. E. (2011). What really happened to Toyota?. MIT Sloan Management Review, 52(4), 29.

Eichelberger, A. H., & McCartt, A. T. (2016). Toyota drivers’ experiences with dynamic radar

cruise control, pre-collision system, and lane-keeping assist. Journal of safety research, 56, 67-73.

Feng, Y. (2010). Toyota Crisis: Management Ignorance?: A Swedish Case of Consumers

Perceptions.

Gorman, S. (August 3, 2010). Lawsuit claims Toyota ignored safety issues. The Reuters.

Available at https://www.reuters.com/article/us-toyota-lawsuit-idUKTRE67200K20100803Heller, V. L., & Darling, J. R. (2011). Toyota in crisis: Denial and mismanagement. Journal of

Business Strategy.

Toma, S. G., & Naruo, S. (2017). Total quality management and business excellence: the best

practices at Toyota Motor Corporation. Amfiteatru Economic Journal, 19(45), 566-580.

Tse, T. (2011). Shareholder and stakeholder theory: After the financial crisis. Qualitative

Research in Financial Markets.

Question One (3)

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How The Yellow Wallpaper Show’s The Triumph of Women in a Male-Dominated Society

The Yellow Wallpaper” is a story about how women are often trapped in domestic life where society dictates everything they do. The woman narrator of the story is married to her husband, John. The woman has a mental condition known as nervous depression. The story begins with her husband taking her for their summer vacation in n aristocratic estate in what seems like a haunted house. She is not allowed to leave the room, and neither is she allowed to write. She is always complaining that her husband, John, belittles her thoughts and illness and all her concerns in general. The narrator uses the yellow wallpaper in the bedroom to represent the chains of marriage that have held her captive in marriage. As such, I agree that the story “The Yellow Wallpaper” is an accurate depiction of a woman’s ultimate triumph over the restriction that has been put in place in a patriarchal society. This text analyses the use of texts from the story to prove this assertion.

`The society is designed in a way that reinforces the subordinate status of women in society. For this reason, the reader experiences the lonely and desolate life that the narrator is leading. Her husband, who is a doctor, does not do anything to assists her situation. Instead, he is exacerbating the problem by taking her through psychological horror. He isolates her in a very secluded part of the country and tells her not to leave the room. This compilation of stories openly criticizes the tale that the place of a woman is only at home. At the time of this writing, women were treated as second class citizens, where they were expected to stay at home and carry out domestic roles such as cooking and cleaning. However, things have changed in the 21st century, and women have become more independent. This text shows that gender division has prevented women from achieving their full potential because they were viewed as childish, foolish, and of low intellect (Gilman, 19). John sees himself as a superior being, and he uses that to dominate, misjudge, and patronize his wife thinking that he is helping her. On the contrary, this does not assist in improving the situation. John reduces the narrator to the point that she cannot stand up for herself because she is afraid of coming out as disloyal. Sadly, she has no say even in the smallest details that are happening in her life. That is why her mind often wanders into obsessive fantasy. She sees a woman who has been trapped behind the wallpaper in the bedroom and has been trying to break free. This represents the ties of patriarchy and domination that continue to force women into subordination in marriage and other sectors of their life.

Furthermore, the narrator is struggling to keep her mind in a state of relief. Without a doubt, any mind which is forced to become inactive is destined for destruction. The narrator is struggling with mental constraints, which are driving her insane more each day. Her husband is forcing her to suppress her fears and anxieties. Although she knows that staying secluded and alone is not good for her condition, she is forced to abide by what her husband says because she wants to save her marriage. She is forced to become completely passive, and her husband warns her severally against writing. He insists that she must use her self-control to suppress her thoughts. The narrator’s eventual insanity is a product of repressing her imagination instead of suppressing it.

Another deed that proves that the narrator’s husband John reinforced her condition of insanity is that he threatened that he would send her to Mitchell Weir at one point. This is the narrator under whose care Gilman had suffered a nervous breakdown; this was immediately after her family came to visit her during the holiday of the fourth of July. The visit left her very exhausted, and at this point, she had to adhere to her husband’s directives or risk being taken to an even worse place. Because writing is now off-limits, she longs for an imaginative and emotional way to let go of her feelings. She goes to the extent of keeping a private journal that neither her husband nor his sister knows. In the text, she refers to the journal as ‘relief to her mind”. This shows that although she has been forbidden from using writing, she longs to write because it helps her let go of her imagination.

In essence, the story of The Yellow Wallpaper is used to symbolize the ties that hold women and prevent them from being truly free. Worth noting, the narrators in this text use short stories to narrate her life at the hands of an oppressive husband who controls every aspect of her life. The women suffer from nervous depression because her husband, a doctor, has secluded in a house where she cannot go out or write down her imaginations. Her husband maintains that seclusion is what she needs to get better, while on the contrary, her condition seems to be worsening. This narrator represents hundreds if not thousands of women whose life is at a standstill because of societal expectations in a patriarchal society that only reinforces women’s subordinate status in society.

Works Cited

Gilman, Charlotte Perkins. The Yellow Wallpaper: A Story. Oregan Publishing, 2018.